Privacy Statement
We are pleased about your use of our website. The protection of your personal data is important to us and we want you to feel safe when using our website.1. Information concerning the collection of personal data
(1) The following shall inform you about the collection, processing and utilization of personal data on our website. Personal data means all data relating to a living individual who can be identified. (2) Controller as per the EU General Data Protection Regulation (GDPR) is: Neo Q Quality in Imaging GmbH Oranienburger Strasse 4 10178 Berlin, Germany Phone: +49 (0) 30 863 236 440 Fax: +49 (0) 30 863 236 499 E-mail: info@neo-q.de You can reach our data protection officer by contacting us on the following email address: datenschutz@neo-q.de or by sending us a letter addressed to “Data Protection Officer”. (3) If we use contracted service providers for individual functions to present our services to you or to your data for advertising purposes, we will inform you in detail about the respective processes below.2. Your rights as a data subject
(1) You have the following rights against us with respect to the personal data concerning you:- Right of access by the data subject (Art. 15 GDPR): You have the right to request information on the data we hold about you from us at any time. This information includes, but is not limited to, the categories of data we process, the purposes for which it is processed, the source of the data if not collected directly from you, and, if applicable, the recipients with whom we have shared your data. You can obtain a copy of your data from us free of charge. If you require additional copies, we reserve the right to charge you for these copies;
- Right to rectification (Art. 16 GDPR): You have the right to request that we rectify inaccurate data relating to you. We will take appropriate steps to keep the data we store and process on an ongoing basis accurate, complete and current, based on the most up-to-date information available;
- Right to erasure (Art. 17 GDPR): You have the right to demand the deletion of your personal data stored with us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
- Right to restriction of processing (Art. 18 GDPR): You have the right to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, if the processing is unlawful but you refuse to have it deleted and we no longer need the data, but you need it for the assertion, exercise or defence of legal claims or if you have lodged an objection to the processing pursuant to Art. 21 GDPR;
- Right to data portability (Art. 20 GDPR): You have the right to request that we transfer your data – if technically possible – to another responsible party. However, you may only enforce this right if data processing is based on your consent or is necessary for the performance of a contract. Rather than receiving a copy of your data, you may also ask us to submit the data directly to another responsible party specified by you.
- Right to object (Art. 21 GDPR): You have the right to object to the processing of your data at any time for reasons that arise from your particular situation, as long as data processing is based on your consent, on our legitimate interests or those of a third party. In this case, we will cease to process your data. This does not apply if we can show that there are compelling legitimate grounds for processing that outweigh your interests, or if we need your data for the establishment, exercise or defence of legal claims.
- Right to withdraw consent (Art. 7 (3) GDPR): You have the right to revoke your consent to us at any time. As a result, we are not allowed to continue the data processing that was based on this consent in the future.
3. Collection of personal data when visiting our website
If you use the website simply for informational purposes, i.e. if you do not register yourself or send us any information, we collect only the personal data which your browser sends to our server. If you wish to view our website, we collect the following technical data which we need to enable us to show you our website and ensure stability and security (the legal basis is Article 6, Paragraph 1, Sentence 1, Letter f of the GDPR):- IP address
- date and time of the query
- time zone difference relative to Greenwich Mean Time (GMT)
- content of the query (specific site)
- access status/HTTP status code
- data volume transmitted in each case
- website from which the request emanates
- browser
- operating system and its user interface
- language and version of the browser software
- To ensure a smooth connection of the website,
- Guarantee a comfortable use of our website,
- Evaluation of system security and stability as well as for other administrative purposes.
3. Collection of personal data when visiting our website
If you use the website simply for informational purposes, i.e. if you do not register yourself or send us any information, we collect only the personal data which your browser sends to our server. If you wish to view our website, we collect the following technical data which we need to enable us to show you our website and ensure stability and security (the legal basis is Article 6, Paragraph 1, Sentence 1, Letter f of the GDPR):- IP address
- date and time of the query
- time zone difference relative to Greenwich Mean Time (GMT)
- content of the query (specific site)
- access status/HTTP status code
- data volume transmitted in each case
- website from which the request emanates
- browser
- operating system and its user interface
- language and version of the browser software
- To ensure a smooth connection of the website,
- Guarantee a comfortable use of our website,
- Evaluation of system security and stability as well as for other administrative purposes.
4. Cookies
(1) In addition to the before mentioned data categories we use cookies to make the experience of visiting our website as user-friendly as possible and to allow you to make use of certain functions. Cookies are little text files that are saved on your browser’s delegated hard drive, through which certain information flows back to the person who sets the cookie (in this case us). Cookies are used to improve the user experience and effectiveness of our website. (2) Kind of Cookies This website uses the following types of cookies:- Transient Cookies
- Persistent Cookies
5. Recipients or categories of recipients of personal data
(1) Within the scope of our activities and services, it may become necessary for us to disclose the personal data stored about you to natural persons, legal entities or public authorities. We conclude contracts with our service providers, which ensure that they may only process your personal data in a way that we have explicitly instructed them to do so. Furthermore, we ensure that they take the necessary technical and organizational measures to process your data securely and store your personal data only as long as necessary. External service providers who may receive personal data generally fall into the following categories of recipients:- Credit institutions and providers of payment services for billing and payment processing (online payment providers)
- Parcel Shipper
- IT service provider e.g. to maintain our IT infrastructure or for the management of customer data
- Cloud provider
- Service provider for the optimization of the online offer
- Collection service providers or lawyers to collect receivables and enforce claims in court. If, in the event of a collection case, personal data (customer and contact data, payment and consumption data and data on the claim) is transferred to a collection service provider, we will inform you in advance about the intended transfer.
6. Contact form
(1) When you contact us (for example by e-mail or via the contact form), the information you provide will be processed for the purpose of processing your request and for the event that follow-up questions arise. The contact form is an additional service provided by us to enable you to contact us quickly and easily and is based on Art. 6 para. 1 f GDPR.
(2) The personal data collected by us in this context will be deleted when the request associated with the contact has been completely clarified and it is also not to be expected that the specific contact will become relevant again in the future, unless legal storage obligations stand against this.
7. Social-Media, portals
(1) We are represented in the social networks and employer evaluation portals mentioned below. These presences are operated exclusively by the respective provider. They serve to communicate directly with customers, interested parties and users. If you contact us via our social media channels, we process the data that you provide us with as well as the data that is necessary to process your request (Art. 6 para. 1 letter b GDPR). Insofar as you have given your consent to the operators of the respective social media platforms (e.g. by means of a checkbox opt-in), the processing is carried out on the basis of Art. 6 para. 1 a GDPR. You can revoke your consent at any time with the operator of the respective platform with effect for the future. (2) When you visit our social media pages, your user data is recorded and provided to us by the operator. The exact types of data differ from provider to provider, but generally include the following information:- Follower: number and stored profiles; information about growth and development over a defined time frame.
- Reach: number of people who see a specific contribution; number of interactions with a contribution. From this, it can be deduced, for example, which content is better received by the community than others.
- Ad performance: How many people were reached by a contribution or a paid ad and have interacted with it?
- Demographics: Average age of visitors, gender, location, language.